Frequently asked questions
Answers, before you have to ask.
The questions we hear most often about the NIF service. If yours is not here, get in touch and we will add it.
General
No. The entire process is done remotely. You provide scanned documents and we handle everything on your behalf.
No. Non-residents can obtain a NIF. In fact, most of our customers order a NIF before moving to Portugal or without any plan to move.
Yes. Once issued, your NIF is permanent. You do not need to renew it.
If you live outside the European Union or European Economic Area, Portuguese law requires you to appoint a tax representative in Portugal. Our service acts as your tax representative for the application process.
Documents
A clear scan or photo of your passport and a recent proof of address (utility bill, bank statement, or lease agreement dated within the last three months).
PDF, JPG, and PNG are accepted. Each file may be up to 10 MB.
Documents are stored on private, access-controlled storage located inside the European Union. Only the case handler assigned to your order can access your file.
We retain the documents in accordance with Portuguese record-keeping requirements. You may request deletion of your data at any time, subject to those requirements.
Timing and delivery
Standard service is delivered in 5 to 7 business days from the moment we receive complete documents.
Express service is delivered in 2 to 3 business days from the moment we receive complete documents.
As a signed PDF made available in your customer dashboard. You will also receive an email notification when it is ready.
Pricing and payment
Yes. Government fees, translations, and support are all included in the advertised price.
Card payment and manual bank transfer. Card payments are auto-approved through a test gateway during our beta phase; bank transfers require a receipt upload and admin review.
Yes. If we cannot obtain your NIF for a reason on our side, we refund the full service fee. See the Refund Policy for details.
Still curious?
We reply the same business day.
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